Fortunica Casino Privacy

Fortunica Casino Data Protection Overview

We handle personal data in line with the GDPR (Regulation EU 2016/679) and the FATF risk-based framework, operating under our Curaçao Gaming Authority licence OGL/2024/611/0233. The table below sets out what we collect, why, and when extra checks apply.

Uploaded documents move your profile into a 24-hour Temporarily Approved review window, during which withdrawals remain locked.

How Fortunica Casino Protects Your Information

Our data-handling practices sit inside a GDPR (Regulation EU 2016/679) framework, layered with FATF risk-based monitoring, under our Curaçao Gaming Authority licence OGL/2024/611/0233. Every verification step we run forms part of the same risk-based multi-tier process described on our security page, covering Simplified, Customer and Enhanced Due Diligence depending on your activity.

Enhanced Checks for Specific Players

Politically Exposed Persons and their close associates go through Enhanced Due Diligence, which requires Board of Directors approval and documentation of source of funds or wealth before we onboard the account. This enhanced status stays active for at least 12 months after someone leaves public office, during which we keep reviewing the related data.

If you do not submit requested paperwork within 15 days, we confiscate the balance and terminate the account. Accounts with no login for 12 consecutive months are treated as dormant, and we apply a monthly administrative charge of €10 for as long as the balance stays positive; keeping your account login active avoids this. Any dispute over how we use your data falls under the governing law of Tobique, with exclusive jurisdiction in Tobique courts.

Your Data Rights and Verification Steps at Fortunica Casino

You can exercise your data rights directly with our dedicated desk, and the points below outline what we ask for and when.

• Contact privacy@fortunica.casino to request access to, correction of, or deletion of the personal data we hold on your profile.
• Full verification activates automatically once a single transaction reaches EUR 2,000, or earlier at the compliance desk's discretion.
• Onboarding requires your full legal name, date of birth, residential address, email, verified phone number, nationality, document number and issue date.
• KYC documents include a colour copy of an unexpired passport, national ID or driver's licence, a photo of the card used showing the first six and last four digits, a selfie holding the ID with handwritten verification details, and a utility statement no older than 3 months.
• Uploaded documents place your account in Temporarily Approved status for 24 hours, during which withdrawals are locked.
• Unpaid document requests older than 15 days result in balance confiscation and account closure, so keep your payment method and ID details current.

For broader context on how we secure accounts end to end, see our casino review.